Service BDC Management Summit - June 2017
DealerMine is pleased to announce we will be offering a Service BDC Management Summit June 13th & 14th , 2017. The Summit will offer an intimate, collaborative environment for Service BDC Managers to learn and share more about BDC operations.
Make the Most of Service Customer's Time - Presented by Jordan Duguay
Relationships can thrive or die in the service drive. This session is designed to show you how to make, maintain, and build customer relationships after the sale, by providing the customer with a seamless service interaction.
DealerMine: Finding small ways to make a BIG impact
We met up with Robert (Bob) Quirion, President and CEO of DealerMine, to talk about the origins of his CRM software for dealerships, the growth that moved his company into CenterBeam Place, and the essence of DealerMine – keeping people connected.
‘Beers with Bob’ The Sock Giveaway Edition
This week we are proud to announce the launch of our NEW WEB SERIES ‘Beers with Bob’ staring our CEO, Bob Quirion. In each episode Bob talks automotive industry while enjoying a cold beer and as an added bonus...he gives away free stuff! In this week’s episode Bob discusses NADA100 and does...
Beyond Boundaries - Positive Purchase Experience with the help of CRM.
By now, it is established that CRM can do great work for the car dealer who knows how to take advantage of it. But CRM can also go a long way to keeping the customer happy, by creating a positive purchase experience. By personalizing the customer experience, whenever the dealer interacts with that customer, it becomes a more rewarding interaction. “Expectations...
NADA 2017 - DealerMine CRM
DealerMine will be showcasing their Service CRM, Sales CRM and BDC products at NADA 2017. January 27 - 29, 2017 meet the DealerMine team at booth #3767 in New Orleans.
Top 7 CRMs for the Auto Industry
A powerful CRM (Customer Relationship Manager) is a great tool for any business that values Internet leads. Managing a segmented list of subscribers is essential to following up with leads in a timely manner, providing them with the service they are seeking, and convincing them that your brand is trustworthy.
Make Your BDC Boom
Dealers learn tips and strategies for optimizing their BDCs. Which BDC setup is best suited for your location - Single point, centralized, or outsourced?
Master the Twitterverse with DealerMine Social
DealerMine wants to help dealers get in on the conversation on Twitter. Those conversations, or tweets, often contain important and profitable tidbits of information such as the fact the sender is looking for a car or that their car needs servicing.
The Big Company that Likes to Act Small - DealerMine Inc.
Fixed operations can account for 40% of a car dealership’s gross profit. While vehicle sales may drive that first customer interaction with the dealership, Service is the key to future sales and retention which significantly impacts the dealerships future gross profits. DealerMine Inc.